Acceptance of Terms

By accessing or using Kagura Memory Cloud ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

Eligibility: You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this requirement.

Account: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Changes: We may update these Terms from time to time. Continued use after changes constitutes acceptance.

Service Description

Kagura Memory Cloud provides:

Memory Storage: A platform for storing, organizing, and retrieving AI conversation memories and knowledge.

Multi-Platform Integration: MCP protocol and REST API integration with AI assistants including Claude, ChatGPT, and Gemini.

Team Collaboration: Workspace features for team knowledge sharing with role-based access control.

API Access: RESTful API and MCP protocol endpoints for programmatic access to your memory data.

User Responsibilities

As a user of the Service, you agree to:

Lawful Use: Use the Service only for lawful purposes and in compliance with applicable laws.

No Abuse: Not attempt to disrupt, overload, or compromise the Service infrastructure.

No Spam: Not use the Service to store or distribute spam, malware, or harmful content.

Account Security: Maintain the security of your account credentials and notify us of unauthorized access.

Content Ownership: You retain ownership of all content you store in the Service.

Data & Privacy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we handle your data.

Data Ownership: You retain full ownership of all data you store in the Service.

Data Processing: We process your data only as necessary to provide the Service.

GDPR Rights: You have full GDPR rights including access, rectification, erasure, and portability.

Data Deletion: You can request complete deletion of your data at any time.

Subscription & Billing

Free Plan: The Service offers a free tier with usage limits. No credit card is required.

Paid Plans: Paid plans offer increased quotas and additional features. Pricing is available on request.

Cancellation: You may cancel your subscription at any time. Access continues until the end of the billing period.

Quota Changes: We may adjust plan quotas with 30 days' advance notice.

Limitations of Liability

Service Availability: We strive for high availability but do not guarantee uninterrupted service.

No Warranty: The Service is provided "as is" without warranties of any kind, express or implied.

Limitation of Liability: Our liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

Data Loss: While we take extensive precautions, we are not liable for data loss. We recommend maintaining your own backups.

Third-Party Services: We are not responsible for the availability or performance of third-party services integrated with our platform.

Termination

By You: You may terminate your account at any time through your account settings or by contacting us.

By Us: We may suspend or terminate your account for violation of these Terms, with notice where possible.

Effect of Termination: Upon termination, your access to the Service will cease. You may request data export before termination.

Survival: Sections relating to intellectual property, limitation of liability, and governing law survive termination.

Governing Law

These Terms are governed by the laws of Japan.

Jurisdiction: Any disputes shall be resolved in the courts of Tokyo, Japan.

EU Users: Nothing in these Terms affects your rights under EU consumer protection laws.

Contact Us

If you have questions about these Terms of Service, please contact us:

GitHub: kagura-ai/memory-cloud