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Company Information

Purpose

People and AI working together — with trust and governance — to create lasting value for people and society.

Vision

In an era when AI's intelligence is drawn from across the globe, we build a society where the memory of people and organizations accumulates safely — so that experience is never lost.

Mission

We provide a trusted memory platform that lets enterprises and individuals reuse their decisions, experience, and context under their own control.

Company

Company name Kagura AI, Inc.
Founded August 23, 2026
Address MIEUX Shibuya Building 8F, 5-3 Maruyamacho, Shibuya-ku, Tokyo, Japan
Representative Hisashi Ikenaga

Notation based on the Specified Commercial Transactions Act

Seller Kagura AI, Inc.
Operations manager Hisashi Ikenaga
Address MIEUX Shibuya Building 8F, 5-3 Maruyamacho, Shibuya-ku, Tokyo, Japan
Contact info@kagura-ai.com
Phone +81 50-3099-5215
Price Each plan's price is listed on the pricing page (monthly, excluding tax)
Additional fees Consumption tax (Japan only)
Payment timing & method Credit card. The first month is charged when you subscribe; the subscription then renews automatically every month from the date you subscribed, paid in advance (for example, a subscription started on October 9 renews on November 9; your card issuer's billing date applies). No annual plans are offered
Delivery timing & method The plan takes effect immediately after payment
Returns & cancellation Returns are not possible due to the nature of the service. You can cancel at any time from the billing page. If you choose "Cancel and return to the Free plan" within 14 days of a workspace's first subscription, for any reason, every payment made on that subscription (including any extra charge for a plan change in that period) is refunded in full without fees and the workspace switches to the Free plan at once (once per workspace, first subscription only; renewal charges and subscribing again after cancelling are not covered; refunds go through your card issuer and usually take 5–10 business days, and some issuers take longer). After those 14 days, cancellation takes effect at the end of the paid period, with no refund and no cancellation fee
Failed payments Your paid plan continues for 14 days from the first failed payment. If you pay within those 14 days, the subscription continues and its renewal date does not change. If payment is not received within those 14 days, the workspace switches to the Free plan and the unpaid amount is not charged. We e-mail you to update your card
Defective items Not applicable due to the nature of the service; please report any malfunction to the contact above